BlockedToiletsinDorset,Hampshire&Wiltshire
The water is rising and the toilet won't flush, so we aim to be with you within 60 minutes, giving you an arrival time when you call, find the cause on site, and let you decide whether we fix it now or book it in.
- No call-out fee, and quotes are free
- The price we agree is the price you pay
- No hidden extras, every charge stated up front
★★★★★Rated 5 stars on Google
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Tell us what is blocked and where you are. For most jobs we can give you a price, or our labour rate, before we set off.
- 5★Rated on Google
- EUSR / NADCApproved engineers
- 60 minOur aim to reach you
- 25 year warrantyOn qualifying repairs
Local and owner-run
A local firm, run by the engineers who own it
DC Drainage Solutions is based in Ringwood, and owned and run by two drainage engineers, David and Cris, with twenty years in the trade between them. We set up together to give customers a more professional service. So every job gets the same standard: we turn up when we say, explain what we have found, and leave the site cleaned, tidied and sanitised.
- Locally owned and run, based in Ringwood
- NADC members, insured to £1 million
- Rated 5 stars on Google
Owned and run locally, based in RingwoodWhat every blocked toilet job includes
The things people worry about being charged extra for, answered before you ring.
No visit fee
You pay for the work, not for us turning up.
A price before we set off
For most jobs we can give you the price, or our labour rate, on the phone. Ring us first and ask.
The agreed price is the price
What we agree before we start is what you pay, unless you approve extra work.
No hidden extras
Every charge, such as waste disposal, parking or VAT, is stated up front, before work starts.
Checked running clear
We check the drain is running clear before we leave, using methods like drain dye.
Left cleaned and sanitised
Every site is left cleaned, tidied and sanitised.
A visit within 60 minutes
You get an arrival time when you call, so you know when to expect us.
Extra work explained first
If we find something that needs more work, we tell you what it is and what it costs first.
What happens when your toilet is blocked
One firm from the first phone call to the last check, so none of it becomes your project to manage.
01You call, and hear the price first
Tell us what the toilet is doing. For most jobs we give you the price, or our labour rate, before we set off, with nothing to pay just for the visit.
02We come out and find the cause
We come out to find the cause, explain what we find, and you choose whether we fix it now or book it in.
03It is checked clear and left clean
We check the drain is running clear before we leave, and every site is left cleaned, tidied and sanitised.
No fee
To call us out
Free
Quotes
60 min
We aim to be with you within
Agreed
The price, before we start
Pricing
Blocked toilets: what moves the price, and when you hear it
Priced before we set off, for most jobs
We publish no rates on this page, because the number moves with what is causing the blockage and how long the work takes. Ring us, and for most jobs we will give you the price, or our labour rate, before we set off. Nothing is charged just for us attending, and the price we agree is the price you pay unless you approve extra work.
- Free quotes, with nothing charged for the visit
- Extra work is explained and priced first
- Nothing extra happens without your say-so
How we clear a blocked toilet
From the first phone call to a clear drain and a clean site.
You call and we talk it through
We get as much information as we can over the phone, and for most jobs give you the price or our labour rate before we set off.
We come out and find the cause
We aim to be with you within 60 minutes, giving you an arrival time when you call, and we diagnose on site rather than guessing from the phone.
You decide what happens next
We explain what we have found, and you choose whether we fix it now or book it in. Anything extra is priced first.
We clear the blocked toilet and check it
We clear it and check the drain is running clear before we leave, but we won't put a time on it until we have seen it.
We leave it clean
The site is cleaned, tidied and sanitised before we go.
What customers said on Google after we cleared their drains
5.0
Cameron Doe
David come over to sort out a blocked waste pipe for us. He was great from start to finish and left the place spotless once work was complete. Would highly recommend and will definitely use again
Scott Green
I had blocked drain at my house and DC Drainage solutions unblocked quickly and efficiently. Great service highly recommended.
Buster Marrow
We used this company to resolve a blockage in our drains and would definitely recommend them. Excellent service and communication throughout.
The things people ask before they book
Answered here, so nobody has to ask when we arrive.
Will the bill be bigger than I was told?
The price we agree before we start is the price you pay, unless you approve extra work. Every charge, such as waste disposal, parking or VAT, is stated up front.
Will you leave a mess?
Every site is left cleaned, tidied and sanitised, and we check the drain is running clear before we go.
What if you find something more serious?
We tell you what it is and what it costs before anything happens. Nothing extra is done without your say-so, and you can choose to do it now or book it in.
Blocked toilets: questions we get asked
Phrased the way people ask them.
Is there a call-out fee for a blocked toilet?
No. You pay for the work, not for us turning up. Quotes are free too.
Can I get a price before you come out to a blocked toilet?
For most jobs, yes. Call us and we will give you the price, or our labour rate, before we set off, so ask when you ring. If we find something that needs more work, we tell you what it is and what it costs first.
Will the final bill match what you told me?
The price we agree before we start is the price you pay, unless you approve extra work. There are no hidden extras: every charge, including waste disposal, parking and VAT, is stated clearly up front, before any work starts.
How quickly can you get to a blocked toilet?
We aim to be with you within 60 minutes, and we'll give you an arrival time when you call. How long the clear itself takes depends on what is causing the blockage, and we won't put a time on it until we have seen it.
Do I need a CCTV survey for a blocked toilet?
Not automatically. We start with the unblock and only recommend a survey where the cause isn't clear or the toilet keeps blocking. It is recommended, priced and agreed with you first, so you decide.
What if my toilet keeps blocking after it has been cleared?
There is no drain we can't clear, but we would rather find out why than keep clearing it. A camera survey shows what is going on inside the drain, and we explain the options and the cost before anything is done.
The price first, then the cause
Blocked toilets: what we find, and what you decide
With a blocked toilet, the first worry is usually the bill, then whether anyone can come today. So the money comes first: there is nothing to pay just for us attending, and for most jobs we can give you the price, or our labour rate, before we set off. Once we are with you we diagnose the cause on site, explain it, and you decide whether we fix it now or book it in. A blockage in the toilet's own pipe is a different job from one further along the drain, and we will tell you which yours is before suggesting anything more. We are based in Ringwood and work across Dorset, Hampshire and Wiltshire.
- You pay for the work, not for us turning up
- Anything extra is explained and priced before it happens
- Fix it today or book it in, whichever suits you
Finding the cause on site before any work is pricedWhat your toilet is doing, and what it usually means
The symptoms people ring about, and what we do about each.
The toilet won't flush and the water is rising
What it actually isUsually a blockage in the toilet's own pipe, or in the first stretch of drain beyond it.
What it needsWe clear it on site and check the drain is running clear. For most jobs you hear the price before we start, and we won't guess a time until we have seen it.
The toilet flushes slowly and gurgles
What it actually isA partial blockage building up, sometimes further along the drain than the toilet itself.
What it needsWe diagnose on site to see where it sits. If the cause isn't clear, we may recommend a camera survey, priced and agreed with you first.
The toilet keeps blocking again after being cleared
What it actually isSomething in the drain keeping the problem coming back, such as roots, hardened scale or a fault in the pipe.
What it needsA camera survey shows the cause instead of guessing at it. We recommend it, price it and agree it with you first, and you choose whether it happens now or later.
Water backing up elsewhere, or a smell around the drains
What it actually isThe blockage may be past the toilet, in the drain or manhole it feeds.
What it needsWe find where it sits and explain it before suggesting anything more. You decide whether we fix it now or book it in.
Not sure which yours is? Ring us and tell us what the toilet is doing. We get as much information as we can over the phone.
Unblocking or a CCTV drain survey: which does your toilet need?
We start with the unblock and only recommend a survey when the cause isn't clear or the blockage keeps coming back, because clearing it again would only treat the symptom. Either way, you agree it first.
| Unblocking the toilet | CCTV drain survey | |
|---|---|---|
| What it does | Clears the blockage and checks the drain is running clear | Puts a camera down the drain to see the cause |
| The right call when | The toilet is blocked and you need it working | The cause isn't clear, or it keeps blocking |
| Camera inside the drain | ||
| How it is charged | You pay for the work, not for us turning up | Recommended, priced and agreed with you first |
Swipe to see every column
How we deal with a blocked toilet, and what you get
We aim to get as much information as we can over the phone, but we prefer to diagnose and talk it through on site. We recommend what work needs to take place, and whether that means doing it straight away or booking it in, we work however you like. We also won't put a time on how long a clear will take before we have seen it. We will tell you once we have.
Once the blockage is cleared, we check the drain is running clear before we leave, using methods like drain dye. Where the cause still isn't clear, or the toilet keeps blocking, we may recommend a CCTV survey. That is a charged extra, so it is always recommended, priced and agreed with you first, and you can say no.
We are based in Ringwood and work across Dorset, Hampshire and Wiltshire, from Bournemouth, Poole and Christchurch to Southampton and Eastleigh. Our engineers are EUSR-carded, and we are members of the NADC (National Association of Drainage Contractors). With twenty years' experience between the two of them, they expect every job to be reliable, punctual and professional, and every site to be left cleaned, tidied and sanitised.
Not a blocked toilet after all?
Other blockages we clear, all with nothing to pay for the visit.
01Emergency Drain Unblocking in Dorset, Hampshire & Wiltshire
For a drain that is backing up now and cannot wait for a booked visit.
Learn more
02Blocked Manholes in Dorset, Hampshire & Wiltshire
For water rising or sitting in a manhole or chamber outside.
Learn more
03Blocked Sinks in Dorset, Hampshire & Wiltshire
For a sink, bath or shower that drains slowly or not at all.
Learn more
04Drain Smells in Dorset, Hampshire & Wiltshire
For a smell you cannot trace, in the house or around the drains.
Learn more
Get a free quote, with nothing to pay for the visit
We find the cause on site and explain it, then you decide whether we fix it now or book it in, and any extra work is priced first.
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100% free estimate. Tell us what you need and we'll come back with a price. No pressure, no hard sell.
Prefer to talk? Call DC Drainage Solutions on 0800 246 5850